Enhancing Caregiver Resilience Essentials (1 Day)

Monday, May 20, 2019 8:30 AM - 5:30 PM, Lunch & Afternoon Snacks Provided

This is a special course at the Duke Patient Safety Center. Based on our 3 Day course, this primer on Resilience covers 5 modules: prevalence and severity of burnout, fatigue management, mindfulness techniques, dealing with difficult colleagues, and coping with change. Enlightening, Refreshing, Interactive, and Entertaining are the most common descriptors of this course. Tune in, charge up, and go forward.

Before we care about quality, we have to care about our work, and before we can care about our work, we have to take better care of ourselves. Where are the role models for resilience and self care?  The growing consensus in the peer reviewed literature is that burnout levels in healthcare workers are reaching the breaking point.  Against the backdrop of healthcare reform and economic uncertainty, our resilience is even further compromised.  

Quality improvement efforts frequently ignore the need to make sure that caregivers are ready for the next big initiative, and rarely do they first build up the resilience of staff before expecting even higher levels of quality and safety to be delivered. For some, jumping into innovation is a reasonable first step.  But for many individuals and work units, there needs to be a focus on the caregivers, and their needs, to build capacity and bounce back from burnout, before providing the training and the tools to improve quality in a sustainable way.



University Tower
3100 Tower Blvd - 17th Floor
University Club
Durham, NC 27707

Make Checks Payable to: 
Duke University Health System
Attn: Natalie Scott
615 Douglas Street, Suite 700
Durham, NC 27705

SpringHill Suites by Marriott
5310 McFarland Drive
Durham, NC

Cancellation Policy
You will receive a full refund of your registration fee if you cancel at least 30 days prior to the training start date. Due to financial obligations, we will not be able to refund your registration fee if you chose to cancel less than 30 days prior to the course date.

More Information: http://www.dukepatientsafetycenter.com/

Registration Open Until Monday, May 20, 2019 


Registration Fee $295.00
DUHS Staff: DUKE11, Duke Affiliate Code: DUKE12
Total $295.00

Registrant * Required