Registration Cancellation
Payment, Cancellation & Rescheduling Policy
Payment is due at the time of registration unless special arrangements have been
previously made with ikuw Solutions.
All cancellations and rescheduling requests must be made in writing and emailed
Cancellations made 7 days or more before the commencement of the training, will
receive a credit towards a future class equal to the amount paid, we do not issue
refunds. Such credits are valid for a period of 6 months from the date of issue. We
are not able to offer credits for no-shows. Credits for cancellations made with less
than 7 days notice will be made on a case-by-case basis, submitted in writing by the
Client, and determined at the sole discretion of ikuw Solutions.
Rescheduling requests made 7 days before the commencement of the class are free.
Rescheduling that takes place within 7 days of the commencement of the class will
incur a $100 administration fee. We do not charge for student substitutions at any time.
While we make every effort to deliver classes as scheduled, we reserve the right to
reschedule previously confirmed classes for a variety of reasons including but not limited
to, minimum class enrollment not met, illness of the Trainer, or circumstances outside
of the control of ikuw Solutions. In such cases, we will endeavor to inform the Client as
soon as possible of the new training dates. We are not liable for any additional expenses
incurred as a result of rescheduling training.
Repeat Policy
Please read the following steps before calling us to book your FREE repeat.
All Repeats are subject to the following conditions:
1.Repeats cannot be taken more than 12 months after the date of the original course.
2.Repeats cannot be transferred and are only valid for the exact same course. Any changes
to the curriculum including a new software version release, counts as a new course
and is not entitled to a free repeat.
3.If ikuw Solutions changes courseware, repeat students will be required to purchase
the new courseware at cost price.
4.Repeats are subject to classes running with other paying students and ikuw Solutions
having availability on the chosen class.
Please follow these procedures when booking a free repeat class:
1.Check our website for a suitable date.
2.Contact our Bozeman office at 406-577-2084 or our Helena office at 406-442-0080 the
day before the class is due to be delivered. (or on the Friday if the class begins on a Monday)
3.A Training Solutions Specialist will be able to confirm whether there is a seat available.
4.Please don't forget to bring your original training manual with you.
By clicking the option below, you agree to the terms and conditions of the
Payment, Cancellation, Rescheduling and Repeat Policies.
Tracking Number