Online Event Registration Software, Event Registration Management & Class Registration Services

Frequently Asked Questions

Below are the answers to some of the commonly asked questions about the Online Registration Center. If you still have questions, please feel free to contact us.

Is the Online Registration Center a new service?

No. The Online Registration Center has been providing registration services to companies, large and small, nationally and internationally, since 1996. The Registration Services we offer, however, has been growing and evolving ever since.

Is the Online Registration Center a software package that I have to install and configure?

No. The Online Registration Center is a turn-key registration solution that is provided by Biznet Internet Services, Inc, an Internet technology company established in 1995. All that is needed to access our services is a Web browser and Internet access.

What does your Event Registration Service offer that other online registration services do not?

The Online Registration Center does offer the facilities to process registrations, but it also provides a wide variety of administrative and reporting tools that will help you manage your training business.

What level of Reliability can I expect from the Online Registration Center?

One of the benefits of using the Online Registration Center is the built-in security and network redundancy that is provided. The ORC's network relies on three redundant fiber Internet routes, redundant database servers running at three completely separate data centers in Richmond and Pittsburgh, all providing a level of data security and network reliability that is un-matched by any of our competitors. The environmentally controlled data center, 24/7 monitoring and security, backup servers, full daily backups, and emergency power generators help ensure that your registration facilities are available to your customers 24 hours a day, 7 days a week.

Security is a concern, what audited security credentials does the Online Registration Center have?

Security is crucial to online systems. The Online Registration Center is safeguarded by our HackerSafe® Certifications, our SAS-70 Type II Certified Data Centers, and our PCI® DSS Compliant (Payment Card Industry Data Security Standard) Servers that are scanned and Certified Daily. These certifications are critical when it comes to protecting your customers' data, financial information, and the reputation of your business and ours.

I see that live credit card payment processing is supported, but what if I want to offer other payment methods to my customers?

Our Online Registration Software allows you to set the payment methods you want to offer. You have the option to offer credit card, purchase order, invoice, PayPal, e-Check, and even custom payment methods on your registration screens.

The system also supports multiple payment gateways, allowing you to channel funds to different accounts on an event-by-event basis.

Does the system support multiple registrations under a single payment?

Yes. The Online Registration Center allows customers to submit multiple registrations (like a shopping cart) and pay at the end with a single payment.

Can the system manage high volumes of registrations?

Yes. The Online Registration Center can manage low and high volumes of registrations. In fact, there are components integrated with the system already that can help your organization process event ticketing, attendance, etc. Some of these features include Barcoded e-Tickets, Auto-export Synchronization, and more.

Can I secure individual administrative functions within the maintenance system of the Online Registration Center?

Yes. The Online Registration Center will provide you with the ability to establish unique passwords for any number of users that you would like to access your administrative account. In addition, you will have the ability to establish multiple levels of access (edit abilities, read-only, reporting only, etc.) to the administrative features on a user-by-user basis.

Can I make the Online Registration Center's registration pages look like our Web Site?

Yes. The Online Registration Center provides you with facilities to integrate imagery, company banners, registration buttons, text colors, fonts and sizes. In fact, the Online Registration Center even allows you to customize separate groups of registration screens differently for separate audiences and topics (if needed).

Can I link to a list of available events from my Web site?

Yes. Our Online Registration Services provide a number of tools that will dynamically display lists of events to your customers. These tools include iFrames, XML Feeds, and turn-key built-in tools that offer a range of visual flexibility. Custom filtered lists of events, sorting and grouping options, and branded calendar displays are just some of the many tools available to you.

Will the Online Registration Center track customer registration activity and history?

Yes. The Online Registration Center will collect and report on all customer registration and payment data. Login and profile reporting features are also made available to your customers. These facilities also make it possible for the system to pre-populate the registration fields when your customer returns to register for events in the future.

Can your team assist us with establishing our initial events if needed?

Yes. Our technical team can be contracted to completely establish your first event(s) from start to finish. Everything from your custom imagery to your custom correspondence verbiage can be completely integrated and ready to go within days. Your team would then be able to take over your account management and use the existing events as templates for future events.

What is the turnaround time to have our account live once we establish an Online Registration Center account?

Your account can be active, and processing registrations, in as little as 1-2 business days!

Who do I contact to establish an account?

Call us, Biznet Internet Services, Toll Free (800) 265-9141,
Email us at , or fill out our short Application, and a sales representative will contact you.